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Login and Registration Help
  BIOSoftSports Login and Password  
What if I forget my password and/or User ID?
Why doesn't my password work?
Where did my personal account go?
What does checking off "Save Password" do?
How do I change my password?
Choices about Cookies
BIOSoft Sports Practices Regarding Cookies
Email My Password
Enter your User Id below and your
password will be emailed to the account
you registered with.

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  Registration  
How do I register?
Does BIOSoft Sports use cookies?
Why is registration information important?
How do I register?
To register for a personal account at BIOSoft Sports, just click the Join Now! button located in the middle of right hande side of the Home page. After entering your account setup information click the Next button and confirm that the information entered is correct.
During registration you will be asked to choose a unique User ID and password. Once you have signed up for a BIOSoft Sports account you will have access to all of our services.
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Why is Registration information important?
Accurate registration information is essential. In the event you ever lose or forget your BIOSoft Sports password, we would need to confirm your identity using the email, full name, birthday, address, social security number and telephone number that you provided during registration or when you last updated your account.
If you have entered any of this information incorrectly, or have forgotten what you entered, we will not be able to confirm your identity and provide you with your login information.
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What if I forgot my password and/or User ID?
In the event you have lost your User ID, then you can contact our customer service representatives via the secure Web form or via email at support@biosoftsports.com with your account information, and we will supply you with your username. Make sure that you provide us with the same information you used when you registered or when you last updated your account. Without the correct verification information, you will not be able to obtain a new password. If you have forgotten your password then you can enter your User ID in our Email My Password form and it will be emailed to you.
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Why doesn't my password work?
There are several reasons why you may be getting an "Invalid Password" error message:
  • Make sure your CAPS LOCK key is not on. Passwords are case sensitive (meaning that "PASSWORD", "PaSsWoRd", and "password" are not the same), so be sure to keep this in mind when entering your password.
  • Make sure your NUM LOCK key is on if you are using the numbers on your keypad.
  • Sign in with the correct User ID. Make sure that you are using the correct User ID when signing into your account.
  • Enable Cookies. To enable cookies in Internet Explorer 6.0 click Tools>Internet Options>Privacy>Advanced and enable "Override automatic cookie handling" and enable "Always allow session cookies." To enable cookies in Netscape 7.1 click Edit>Preferences>Privacy & Security>Enable all cookies.
  • Delete your cookie files so we can set a new one. A cookie is a small piece of information stored by your browser that helps identify you. If your cookie is not being accepted correctly, you will be logged out of your account as soon as you move to a different page. This may be blocking your current ability to log in or stay logged in.
    To delete your cookies, open your browser, go to Tools, Internet Options, click the Delete Cookies button and then click ok. Close the browser window, open a new one and then login again.
  • Clear your browser's cache. At times it's necessary to clear your browser's cache. The cache is the memory your browser uses to store content (information) from the web pages that you have visited. Storing that content allows your browser to load those same pages more quickly the next time you visit.
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Where did my personal account go?
Your User ID is stored as a cookie on your computer. This allows you to be logged in automatically to your BIOSoft Sports account. If you upgrade your computer software, change computers, delete your Internet files, or click "Log Out", the cookie will be erased from your computer's hard drive.
To retrieve your information, enter your User ID and password in the spaces provided on the home page and click "Sign In." You don't need to register for a new account.
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What does checking off "Save Password" do?
When you sign in using your User ID and password, your browser can "remember" this information. If you check the "Save Password" box, you won't have to sign in each time you come back. (Although we may ask you to re-enter your password if you've been away from the computer for a while.)
Important: Always remember your User ID and password or write them down in a safe place. For your protection, we may ask you to re-enter your User ID and password when you access certain personalized services.
Should I check it or not?
If you're concerned that other people might accidentally see your personalized BIOSoft Sports pages, don't check the "Save Password" box. Make sure to click "Logout" and close your browser when you leave your computer. This will ensure that we ask for your User ID and password the next time you access any of BIOSoft Sports's personalized services.
If you use a shared computer (in a library, Internet cafe, university, airport, or other common area) do not check the "Save Password" checkbox.
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How do I change my password?
If you would like to change your BIOSoft Sports password, just login to BIOSoft Sports and click the Account link on the bottom of the page. You will be taken to your registration information screen and you can change your password there.
  • Enter your new password (as you would like it to be) in the second box.
  • Confirm your new password in the third box.
  • Click the "Next" button.
Your BIOSoft Sports password will always apply to your entire BIOSoft Sports account. This means that it will be valid not only for BIOSoft Sports Services, but also for any other personalized services offered by BIOSoft Sports.
Please Note: To better protect your account, please make sure that your password is memorable for you but difficult for others to guess. Never use the same password that you have used in the past, and do not share your password with anyone. For security purposes, your new password must be a minimum of four characters long. A good password contains a combination of uppercase and lowercase letters (remember that your password is case sensitive) and numbers.
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Cookies
A cookie is a small amount of data, which often includes an anonymous, unique identifier, which is sent from a web site and placed in your browser's temporary storage area.
Each web site can send its own cookie if your browser's preferences allows. However, to protect your privacy, your computer will only allow the web site that placed a cookie to access that cookie at a later time. So a cookie placed by web site A can not be accessed by web site B. Your browser only permits a web site to access the cookies it has already sent to you.
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Choices about Cookies
  • You can set your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn more about changing your cookie preferences).
  • If you reject all cookies, you will not be able to use BIOSoft Sports services that require you to "sign in," and you may not be able to take full advantage of all offerings.
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BIOSoft Sports Practices Regarding Cookies
BIOSoft Sports uses cookies for a number of purposes, including:
  • To access your account information when you "sign in," so that we can provide you with customized content.
  • Keep track of preferences you specify while you are using BIOSoft Sports services.
  • Display the most appropriate content based on your activity using BIOSoft Sports.
  • Estimate and report our total audience size and traffic.
  • Conduct research to improve BIOSoft Sports's content and services.
  • Require you to re-enter your BIOSoft Sports password after a certain period of time has elapsed. This is to protect you against others accidentally accessing your account contents should you walk away from your computer.
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